If the principal learning objective of a business ethics class is to enhance student ethical decision-making capabilities, how do AI platforms (e.g. ChatGPT, Gemini, Grok) both aid and hinder the achievement of this goal? This session examines the promises and pitfalls around using AI software in a case discussion where the open-ended inquiry method is utilized. Using an example, while AI software greatly aids the information gathering and distillation process necessary for decision-making, it lacks any tangible sensitivity for what information matters, as well as a sensibility for the “right decision.” Solutions are proposed to address this issue.KEYWORDS: open ended case analysis, ethical decision-making
