As AI becomes a routine learning tool, educators need course designs that build what remains distinctly human: judgment, communication, collaboration, and ethical decision-making. This presentation introduces a practical soft-skills framework (Intrinsic, Navigational, Connectivity, Visionary) and demonstrates a Strategic Management in Hospitality exercises where students may use AI to draft responses but must apply a “human verification” layer for empathy, risk-awareness, and integrity. Participants will leave with a rubric-ready approach to assess soft skills alongside AI-enabled work.
